AI Architecture for Denial Remediation | Red Sky Health

AI ARCHITECTURE

Let AI work your denials. Keep sensitive data where it belongs.

Daniel AI works with claim information to help move denial work forward while Red Sky Health controls how sensitive healthcare and financial data is accessed and shared.

See how it works
CLAIM DANIEL ACTION Sensitive data stays within defined boundaries.

WHY DANIEL

Some work needs scale. Some work needs judgment.

DANIEL AI

Denial volume
Claim context, denial patterns, next actions
Analysis and action at scale

Analyze complex claim context at scale.

HUMAN EXPERTISE

Your specialist
A true exception
Judgment

Judgment for true exceptions.

AI carries the volume

People take the exceptions

More denial work can move

Red Sky Health gives AI the scale work and keeps human judgment available for the exceptions that need it.

WHY IT'S BUILT THIS WAY

AI needs enough context to do the work. It does not need unlimited access.

Red Sky Health is designed to give AI the context needed for denial work while limiting how sensitive information moves and where it can go.

ONLY WHAT IS NEEDED · ONLY WHERE IT IS NEEDED

Relevant claim context

Red Sky Health

AI does the work

More work can move without opening every system to every piece of data.

Not every AI needs to see everything.

For certain AI capabilities, Red Sky Health may use an external enterprise AI provider. PHI remains within Red Sky Health before that request is made.

RED SKY HEALTH

Patient information

Claim information

Payer information

Financial information

Daniel AI

Works the denial inside Red Sky Health.

PHI STOPS HERE

Permitted information packet crosses

Result returns to Daniel

OUTSIDE

External enterprise AI

Used only for specific capabilities

No PHI crosses the boundary.

Daniel gets the capability. Your PHI stays behind.

HUMAN OVERSIGHT

Let AI move the work. Keep people where judgment matters.

Red Sky Health analyzes and acts

Does it meet the rules?

YES

Automatically resubmit

EXCEPTION

Human review, when a case needs it

Eligible claims keep moving. Your team steps in when a case genuinely needs them.

Why this matters to your operation.

AI that can act

Clear data boundaries

Exception-based human oversight

More denial work moving

More work gets attention

Eligible accounts no longer wait for limited staff time.

Less routine manual handling

AI works inside the workflow instead of another copy-and-paste tool.

People stay on exceptions

Your team stays focused where expertise matters.

HOW YOUR DATA IS HANDLED

Protected from the moment it enters Red Sky Health.

Your data is encrypted and protected

Sensitive information is protected while it is stored and while it moves through Red Sky Health.

Access is limited

Only the people and systems that need the information can reach it.

Outside AI does not get PHI

When an external enterprise AI capability is used, PHI stays inside Red Sky Health.

Technical architecture

PLAIN-ENGLISH KEY

Transport
Information exchanged between key Red Sky Health systems is encrypted.
Storage
Claim information sits behind controls that limit how it can be reached.
Access
Identity and permissions determine what an authorized user can reach.
External interfaces
Outside services connect through defined interfaces, not direct database access.
External AI boundary
Where an external AI provider is used, PHI stays inside the Red Sky Health environment.

AI should earn its place in your operation.

Do the work. Use what is needed. Keep sensitive information where it belongs.

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